Handling Add Document Errors

This page provides guidance on handling various document upload and indexing errors in a document management system. It covers three main scenarios:

1. Upload Documents Window
   • Describes how to handle upload failures
   • Provides steps to retry uploads
   • Explains how to address indexing errors
2. Folder or Document Search Screen
   • Offers strategies for "Error Click to Retry" messages
   • Recommends retry and delete/re-upload approaches
3. Checklist View
   • Addresses issues with persistent "Indexing..." messages
   • Provides troubleshooting steps for failed document saves

Key recommendations include:

• Retry the upload
• Check index fields
• Delete and re-upload if initial attempts fail
• Contact an administrator if errors persist

The document emphasizes that while document upload errors are rare users have multiple strategies to resolve them.