Workflows can be customized for different documents, document types, classifications, or departments.
When a user adds and indexes a document that is configured to launch a Workflow, then the system assigns a Route Document Task to the appropriate user or group.
The designated user or group then finds the Route Document Task in their Inbox and opens it to view the Route Document window.
Add Document to New [Workflow Folder] creates a new Folder as indicated at the top of the screen, and adds the document to it. The first Task in the Folder's Workflow is then assigned to the appropriate user or group.
Other actions the user can take on this screen include:
- Re-Index - takes the user to the Indexing screen where they can change the Document's index fields.
- Delete - deletes the document from the system.
- Put Back - closes the Route Document window and allows other relevant users to decide what to do with this document.
- Re-Route - sends the Route Document Task to another user or organization.